5a Avenue 5-55 Zone 14, Guatemala City, Guatemala, 1014
The Guatemala Europlaza Center is located on the second floor of one of the four modern 19-story towers that form the Europla...
Guatemala - Europlaza
Testimonials (11)
Knowledge, the rapport and the training style.
Alvin Moratalla - cxLoyalty
Course - ServiceNow for Developers
The trainer was able to introduce us to ServiceNow with better approach, so we can able to understand each courses and guided us very well if we have questions or facing difficulties with activities.
April Annie Abrenica - cxLoyalty
Course - ServiceNow for Developers
Professionalism and mastery of the subject by the trainer. The practical exercises were also great!
Mame - Orange Business
Course - ServiceNow HR Service Delivery (HRSD)
Machine Translated
Arnaud masters the solution perfectly, he illustrated us with examples of what he was showing us. His sharing of good practices is also very appreciable. Respect of the schedule with breaks at the right time over the 2 days.
Stéphane - Orange Business
Course - ServiceNow HR Service Delivery (HRSD)
Machine Translated
Very concrete and functionally focused / HR view: this is what I had missed until now in my HRSD onboarding. In particular, I appreciated the situation with a practical case: => creation of a ticket by HR -same, who receives a phone call from an employee => global vision by HR, through the Agent Workspace (/now/hr/agent/home) => HR dashboard: SLA at risk, etc => HR vision of life cycle (Lifecyle Events) Furthermore, Arnaud was able to give us a certain amount of advice as part of our Harmony project (Orange HR portal) for our workshops as well as for the config. Finally, the interventions of other people (who are mainly HR from Orange, therefore clients of the Harmonie project) helped me to better understand their expectations.
Jean - Orange Business
Course - ServiceNow HR Service Delivery (HRSD)
Machine Translated
alternating practical theory and trainer pedagogy
Sébastien - Orange Business
Course - ServiceNow HR Service Delivery (HRSD)
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the program
Nadjat - Orange Business
Course - ServiceNow HR Service Delivery (HRSD)
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Very interactive and step by step process fully explained. Answered all of our questions even if it is out of the topic or subject.
Glenn Camacho - Hoegh Autoliners ROHQ
Course - ServiceNow for Administration
Reports and Performance Analytics
Rupinderjeet Singh - Blackwoods
Course - ServiceNow for Administration
He was helpful in all aspects.
Tanu Kaur - Blackwoods
Course - ServiceNow for Administration
the right amount of theory and practice
Gorman Coronel - Blackwoods
Course - ServiceNow for Administration
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